Stages SB20 smart bike FAQ

Frequently asked questions about Stages SB20 smart bikes

Can I use my own saddle?
The Stages Bike accepts standard, dual-railed bicycle saddles of nearly all types. You can easily remove the stock saddle and install your own to enhance th...
Thu, 23 Feb, 2023 at 8:18 AM
Does the Stages SB20 come pre-assembled?
The Stages SB20 ships to you partially assembled. The assembly process takes around 30 minutes including unboxing/removing packaging and all the tools are i...
Mon, 15 Jan, 2024 at 3:43 PM
How is speed calculated in Zwift?
When riding your SB20 on Zwift, Zwift uses the power data from your bike (measured on your crank-based power meters) in conjunction with your entered body w...
Mon, 15 Jan, 2024 at 3:43 PM
How heavy is the Stages SB20's flywheel?
The Stages SB20 smart bike flywheel weights are listed below: Rotational: 17 kg Full assembly: 30 kg
Tue, 16 Jan, 2024 at 3:53 PM
Is a Stages Cycling account needed for full SB20 functionality?
A Stages Cycling account is required to log into the Stages Cycling app. Logging into the app allows you to access certain features such as updating firmwar...
Thu, 23 Feb, 2023 at 8:19 AM
What size tablets can be mounted to the SB20?
The tablet holder can fit up to a max tablet size of 12 × 8.68 × 0.27 in (305.7 × 220.6 × 6.9 mm). The tablet holder can also be used as a phone mount (in e...
Mon, 15 Jan, 2024 at 3:58 PM
How do I do single leg drills on the Stages SB20?
The power meters on the Stages SB20 must communicate with each other in order to provide proper data to the StagesBike and connected apps.  Some users w...
Tue, 16 Jan, 2024 at 3:52 PM
Where can I find the serial number on my Stages SB20?
On your Stages SB20, the serial number is formatted like A########## and is located on the inside of the front left leg (left from rider's perspective) ...
Tue, 16 Jan, 2024 at 8:47 AM
How do I unlock the Stages kit in Zwift?
When a Stages Power product is paired to Zwift via ANT+, the Stages Cycling kit will be made available for your cycling avatar.  When pairing to a Stages SB...
Mon, 15 Jan, 2024 at 3:42 PM
Do I need to register my Stages SB20 for warranty?
Your Stages SB20 smart bike does not need to be registered with Stages to obtain warranty service. Purchases are serialized in our system and tracked to the...
Mon, 15 Jan, 2024 at 3:42 PM