StagesBike SB20 FAQ

Frequently asked questions about StagesBike SB20 smart bikes

Does the Stages Bike come pre-assembled?
The Stages Bike ships to you partially assembled. The assembly process takes around 30 minutes including unboxing/removing packaging and all the tools are i...
Thu, 21 May, 2020 at 11:08 AM
How is speed calculated in Zwift?
When riding your SB20 on Zwift, Zwift uses the power data from your bike (measured on your crank-based power meters) in conjunction with your entered body w...
Wed, 20 Jan, 2021 at 1:12 PM
How heavy is the StagesBike Flywheel?
The StagesBike flywheel weights are listed below: Rotational: 17 kg Full assembly: 30 kg
Wed, 21 Oct, 2020 at 12:46 PM
Is a Stages Cycling account needed for full SB20 functionality?
A Stages Cycling account is required to log into the Stages Cycling app. Logging into the app allows you to access certain features such as updating firmwar...
Thu, 23 Feb, 2023 at 8:19 AM
What size tablets can be mounted to the bike?
The tablet holder can fit up to a max tablet size of 12 × 8.68 × 0.27 in (305.7 × 220.6 × 6.9 mm). The tablet holder can also be used as a phone mount (in e...
Tue, 11 Jan, 2022 at 2:02 PM
How do I do single leg drills on the StagesBike?
The power meters on the StagesBike must communicate with each other in order to provide proper data to the StagesBike and connected apps.  Some users wa...
Tue, 5 Jan, 2021 at 10:44 AM
Where can I find the serial number on my Stages Bike?
On your Stages Bike SB20, the serial number is formatted like A########## and is located on the inside of the front left leg (left from rider's perspect...
Thu, 23 Feb, 2023 at 8:16 AM
How do I unlock the Stages kit in Zwift?
When a Stages Power product is paired to Zwift via ANT+, the Stages Cycling kit will be made available for your cycling avatar.  When pairing to a StagesBik...
Wed, 22 Feb, 2023 at 3:52 PM
Do I need to register my SB20 for warranty?
Your StagesBike SB20 does not need to be registered with Stages to obtain warranty service. Purchases are serialized in our system and tracked to their reci...
Mon, 29 Nov, 2021 at 11:59 AM
What's in the Box?
Upon arrival of your new SB20, the main box contains several smaller contents boxes to keep these small parts organized and damage-free. The remaining neede...
Wed, 14 Dec, 2022 at 10:05 AM