FAQ

How is speed calculated in Zwift?
When riding your SB20 on Zwift, Zwift uses the power data from your bike (measured on your crank-based power meters) in conjunction with your entered body w...
Wed, 20 Jan, 2021 at 1:12 PM
Stages Kit in Zwift
When a Stages Power product is paired to Zwift via ANT+, the Stages Cycling kit will be made available for your cycling avatar.  When pairing to a StagesBi...
Tue, 26 Jan, 2021 at 2:21 PM
How heavy is the StagesBike Flywheel?
The StagesBike flywheel weights are listed below: Rotational: 17 kg Full assembly: 30 kg
Wed, 21 Oct, 2020 at 12:46 PM
How do the StagesBike power meters work?
Ever wonder how the StagesBike gets power data from the power meters on the cranks? First, let's identify where all the computers are on the StagesBike...
Thu, 3 Sep, 2020 at 3:18 PM
How do I do single leg drills on the StagesBike?
The power meters on the StagesBike must communicate with each other in order to provide proper data to the StagesBike and connected apps.  Some users wa...
Tue, 5 Jan, 2021 at 10:44 AM
What is the difference between user weight in Zwift and body weight + equipment weight in the Link App?
The user weight in Zwift is not directly connected to the weight entered in the Link app. The bike does not receive your weight input from Zwift; it relies ...
Thu, 12 Nov, 2020 at 12:56 PM
How do I set up my new StagesBike in Stages Link App?
Whether you are waiting in gleeful anticipation for your new Stages SB20 SmartBike, or it's just arrived, your new bike will not be completely ready fo...
Thu, 17 Dec, 2020 at 11:54 AM
Stages Link Account needed for Full SB20 Functionality
A Stages Link account is required to log into the Link mobile app. Downloading, and use of, the app without a Stages Link account will allow for only basic...
Fri, 16 Apr, 2021 at 8:19 AM
Flywheel Temperature
When riding the SB20, resistance applied to the flywheel can cause the flywheel to heat up.  This is normal and the flywheel will cool down after your ride....
Tue, 26 Jan, 2021 at 1:33 PM
What's in the Box?
Upon arrival of your new SB20, the main box contains several smaller contents boxes to keep these small parts organized and damage-free. The remainder of th...
Mon, 22 Mar, 2021 at 9:28 AM