Troubleshooting

Stages Pulse Heart Rate Monitor Troubleshooting
Below are several factors to review when troubleshooting Stages Pulse Heart Rate Monitor issues. Here is the web-based user guide for this product.   Pair...
Mon, 25 Oct, 2021 at 12:14 PM
Link app not syncing with Dash M50 or L50
TABLE OF CONTENTS Issue Explanation Before troubleshooting Troubleshooting Android iOS Issue Stages Link app and Dash no longer seem to sync pro...
Wed, 16 Sep, 2020 at 9:35 AM
Dash M200/L200 or M50/L50 stuck on the splash screen with mountains on it
If your Stages Dash M200/L200 or M50/L50 is stuck on the splash screen with the mountain background, please try downloading the latest firmware onto your St...
Wed, 8 Jun, 2022 at 1:50 PM
My Dash is loose in my mount
The Dash should fit tightly in the mount, so if you are experiencing lots of wobbling of the Dash, we should first make sure you are removing the Dash using...
Thu, 4 Mar, 2021 at 8:46 AM
Unauthorized User Prompt
If you are seeing an "unauthorized user" prompt on Stages Cycling App, follow this step: Unpair the device from the app. Reset the User ID fol...
Mon, 14 Mar, 2022 at 9:16 AM