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General
<div class="form-group "> <label for="helpdesk_ticket_custom_field_cf_serial_number_102642" class=" form-label"> Serial # (located under battery, example: 0012414001) </label> <input type="text" class="form-control " id="helpdesk_ticket_custom_field_cf_serial_number_102642" placeholder="" name="helpdesk_ticket[custom_field][cf_serial_number_102642]" aria-describedby = "helpdesk_ticket_custom_field_cf_serial_number_102642-error-message" > <div class="invalid-feedback helpdesk_ticket_custom_field_cf_serial_number_102642" id="helpdesk_ticket_custom_field_cf_serial_number_102642-error-message"></div> </div>
<div class="form-group "> <label for="helpdesk_ticket_custom_field_cf_serial_102642" class=" form-label"> Bike Serial #: </label> <input type="text" class="form-control " id="helpdesk_ticket_custom_field_cf_serial_102642" placeholder="" name="helpdesk_ticket[custom_field][cf_serial_102642]" aria-describedby = "helpdesk_ticket_custom_field_cf_serial_102642-error-message" > <div class="invalid-feedback helpdesk_ticket_custom_field_cf_serial_102642" id="helpdesk_ticket_custom_field_cf_serial_102642-error-message"></div> </div> <div class="form-group helpdesk_ticket_custom_field_cf_firmware_initial_sb_102642"> <label for="helpdesk_ticket_custom_field_cf_firmware_initial_sb_102642" class=" form-label"> Bike Firmware: </label> <select class="form-control choices section-field" id="helpdesk_ticket_custom_field_cf_firmware_initial_sb_102642" name="helpdesk_ticket[custom_field][cf_firmware_initial_sb_102642]" data-placeholder = '' aria-describedby = 'helpdesk_ticket_custom_field_cf_firmware_initial_sb_102642-error-message' > <option value>Choose...</option> <option data-custom-properties='{"id": "{"data-id"=>11000229082}"}'value="1.12.0"> 1.12.0 </option> <option data-custom-properties='{"id": "{"data-id"=>11000227059}"}'value="1.11.2"> 1.11.2 </option> <option data-custom-properties='{"id": "{"data-id"=>11000227060}"}'value="1.11.1"> 1.11.1 </option> <option data-custom-properties='{"id": "{"data-id"=>11000224184}"}'value="1.11.0"> 1.11.0 </option> <option data-custom-properties='{"id": "{"data-id"=>11000221681}"}'value="1.10.3"> 1.10.3 </option> <option data-custom-properties='{"id": "{"data-id"=>11000219476}"}'value="1.10.2"> 1.10.2 </option> <option data-custom-properties='{"id": "{"data-id"=>11000219477}"}'value="1.10.1"> 1.10.1 </option> <option data-custom-properties='{"id": "{"data-id"=>11000218719}"}'value="1.10.0"> 1.10.0 </option> <option data-custom-properties='{"id": "{"data-id"=>11000213312}"}'value="1.9.2"> 1.9.2 </option> <option data-custom-properties='{"id": "{"data-id"=>11000213313}"}'value="1.9.1"> 1.9.1 </option> <option data-custom-properties='{"id": "{"data-id"=>11000213314}"}'value="1.8.3"> 1.8.3 </option> <option data-custom-properties='{"id": "{"data-id"=>11000213315}"}'value="1.8.2"> 1.8.2 </option> <option data-custom-properties='{"id": "{"data-id"=>11000213316}"}'value="1.8.1"> 1.8.1 </option> <option data-custom-properties='{"id": "{"data-id"=>11000194878}"}'value="1.8.0"> 1.8.0 </option> <option data-custom-properties='{"id": "{"data-id"=>11000194206}"}'value="1.6.0"> 1.6.0 </option> <option data-custom-properties='{"id": "{"data-id"=>11000194830}"}'value="1.5.1"> 1.5.1 </option> </select> <div class="invalid-feedback helpdesk_ticket_custom_field_cf_firmware_initial_sb_102642" id="helpdesk_ticket_custom_field_cf_firmware_initial_sb_102642-error-message"></div> </div>
<div class="form-group helpdesk_ticket_custom_field_cf_operating_system_102642"> <label for="helpdesk_ticket_custom_field_cf_operating_system_102642" class=" form-label"> Operating system </label> <select class="form-control choices section-field" id="helpdesk_ticket_custom_field_cf_operating_system_102642" name="helpdesk_ticket[custom_field][cf_operating_system_102642]" data-placeholder = '' aria-describedby = 'helpdesk_ticket_custom_field_cf_operating_system_102642-error-message' > <option value>Choose...</option> <option data-custom-properties='{"id": "{"data-id"=>11000276604}"}'value="iOS"> iOS </option> <option data-custom-properties='{"id": "{"data-id"=>11000276605}"}'value="Android"> Android </option> <option data-custom-properties='{"id": "{"data-id"=>11000276606}"}'value="Web"> Web </option> </select> <div class="invalid-feedback helpdesk_ticket_custom_field_cf_operating_system_102642" id="helpdesk_ticket_custom_field_cf_operating_system_102642-error-message"></div> </div>
<div class="nested_field"> <div class="form-group "> <label for="helpdesk_ticket_custom_field_cf_dash_item_102642" class="form-label"> Dash product </label> <select class="form-control parent_field nested_select_field choices " id="helpdesk_ticket_custom_field_cf_dash_item_102642" name="helpdesk_ticket[custom_field][cf_dash_item_102642]" data-nested-choices = "[["Dash","Dash",[["Dash L200 941-0050","Dash L200 941-0050",[]],["Dash M200 941-0051","Dash M200 941-0051",[]],["Dash L50 941-0003","Dash L50 941-0003",[]],["Dash M50 941-0004","Dash M50 941-0004",[]],["Dash L10 941-0002","Dash L10 941-0002",[]],["Dash 1 941-0001","Dash 1 941-0001",[]]]],["Dash mount","Dash mount",[["Out front mount 941-0017","Out front mount 941-0017",[]],["MTB mount 941-0018","MTB mount 941-0018",[]],["Tri mount 941-0019","Tri mount 941-0019",[]],["Integrated 2-bolt 941-0020","Integrated 2-bolt 941-0020",[]],["Integrated Envy 941-0029","Integrated Envy 941-0029",[]],["Anywhere mount 941-0022","Anywhere mount 941-0022",[]],["Top cap mount 941-0023","Top cap mount 941-0023",[]],["Lower Blendr mount 941-0021","Lower Blendr mount 941-0021",[]],["Upper Blendr mount 941-0027","Upper Blendr mount 941-0027",[]],["GoPro adapter 941-0024","GoPro adapter 941-0024",[]]]],["Dash accessory","Dash accessory",[["HRM1 941-0010","HRM1 941-0010",[]],["HRM2 941-0034","HRM2 941-0034",[]],["Speed 941-0011","Speed 941-0011",[]],["Cadence 941-0012","Cadence 941-0012",[]]]]]" data-selected-choices = "null" data-nested-levels = "[{"id":11000001153,"label":"Model / SKU","label_in_portal":"Model / SKU","name":"cf_model_sku_102642","level":2,"field_type":"nested_child"}]" data-placeholder = "" data-required-field = "false" aria-describedby = "helpdesk_ticket_custom_field_cf_dash_item_102642-error-message" > <option value>Choose...</option> <option data-custom-properties='{"id": ""}' value="Dash"> Dash </option> <option data-custom-properties='{"id": ""}' value="Dash mount"> Dash mount </option> <option data-custom-properties='{"id": ""}' value="Dash accessory"> Dash accessory </option> </select> <div class="invalid-feedback helpdesk_ticket_custom_field_cf_dash_item_102642" id="helpdesk_ticket_custom_field_cf_dash_item_102642-error-message"></div> </div> <div class="child_field ps-18"></div> </div> <div class="form-group "> <label for="helpdesk_ticket_custom_field_dash_serial_102642" class=" form-label"> Dash Serial # </label> <input type="text" class="form-control " id="helpdesk_ticket_custom_field_dash_serial_102642" placeholder="" name="helpdesk_ticket[custom_field][dash_serial_102642]" aria-describedby = "helpdesk_ticket_custom_field_dash_serial_102642-error-message" > <div class="invalid-feedback helpdesk_ticket_custom_field_dash_serial_102642" id="helpdesk_ticket_custom_field_dash_serial_102642-error-message"></div> </div>
<div class="form-group helpdesk_ticket_custom_field_cf_production_down_102642"> <label for="helpdesk_ticket_custom_field_cf_production_down_102642" class=" form-label"> Production Down </label> <select class="form-control choices section-field" id="helpdesk_ticket_custom_field_cf_production_down_102642" name="helpdesk_ticket[custom_field][cf_production_down_102642]" data-placeholder = '' aria-describedby = 'helpdesk_ticket_custom_field_cf_production_down_102642-error-message' > <option value>Choose...</option> <option data-custom-properties='{"id": "{"data-id"=>11000258211}"}'value="Cannot Run Class"> Cannot Run Class </option> </select> <div class="invalid-feedback helpdesk_ticket_custom_field_cf_production_down_102642" id="helpdesk_ticket_custom_field_cf_production_down_102642-error-message"></div> </div> <div class="nested_field"> <div class="form-group "> <label for="helpdesk_ticket_custom_field_cf_product_type_102642" class="form-label"> Product Type </label> <select class="form-control parent_field nested_select_field choices " id="helpdesk_ticket_custom_field_cf_product_type_102642" name="helpdesk_ticket[custom_field][cf_product_type_102642]" data-nested-choices = "[["Stages Flight studio","Stages Flight studio",[]],["Stages Flight web","Stages Flight web",[]],["Stages Flight mobile app","Stages Flight mobile app",[]],["Flight Control app","Flight Control app",[["Android","Android",[]],["iOS","iOS",[]]]],["Stages Studio Lite/Pro/Pro+","Stages Studio Lite/Pro/Pro+",[]],["Stages Studio+","Stages Studio+",[]],["Stages Solo","Stages Solo",[]],["Les Mills","Les Mills",[]]]" data-selected-choices = "null" data-nested-levels = "[{"id":11000001147,"label":"Product Detail","label_in_portal":"Product Detail","name":"cf_product_detail_102642","level":2,"field_type":"nested_child"}]" data-placeholder = "" data-required-field = "false" aria-describedby = "helpdesk_ticket_custom_field_cf_product_type_102642-error-message" > <option value>Choose...</option> <option data-custom-properties='{"id": ""}' value="Stages Flight studio"> Stages Flight studio </option> <option data-custom-properties='{"id": ""}' value="Stages Flight web"> Stages Flight web </option> <option data-custom-properties='{"id": ""}' value="Stages Flight mobile app"> Stages Flight mobile app </option> <option data-custom-properties='{"id": ""}' value="Flight Control app"> Flight Control app </option> <option data-custom-properties='{"id": ""}' value="Stages Studio Lite/Pro/Pro+"> Stages Studio Lite/Pro/Pro+ </option> <option data-custom-properties='{"id": ""}' value="Stages Studio+"> Stages Studio+ </option> <option data-custom-properties='{"id": ""}' value="Stages Solo"> Stages Solo </option> <option data-custom-properties='{"id": ""}' value="Les Mills"> Les Mills </option> </select> <div class="invalid-feedback helpdesk_ticket_custom_field_cf_product_type_102642" id="helpdesk_ticket_custom_field_cf_product_type_102642-error-message"></div> </div> <div class="child_field ps-18"></div> </div> <div class="form-group "> <label for="helpdesk_ticket_custom_field_cf_club_or_company_name5974_102642" class=" form-label"> Club or Company name </label> <input type="text" class="form-control " id="helpdesk_ticket_custom_field_cf_club_or_company_name5974_102642" placeholder="" name="helpdesk_ticket[custom_field][cf_club_or_company_name5974_102642]" aria-describedby = "helpdesk_ticket_custom_field_cf_club_or_company_name5974_102642-error-message" > <div class="invalid-feedback helpdesk_ticket_custom_field_cf_club_or_company_name5974_102642" id="helpdesk_ticket_custom_field_cf_club_or_company_name5974_102642-error-message"></div> </div>
<div class="nested_field"> <div class="form-group "> <label for="helpdesk_ticket_custom_field_cf_product_category_commercial_102642" class="form-label"> Product category </label> <select class="form-control parent_field nested_select_field choices " id="helpdesk_ticket_custom_field_cf_product_category_commercial_102642" name="helpdesk_ticket[custom_field][cf_product_category_commercial_102642]" data-nested-choices = "[["Indoor bike","Indoor bike",[["SC1","SC1",[]],["SC2","SC2",[]],["SC3","SC3",[]],["Solo or Les Mills","Solo or Les Mills",[]],["Other","Other",[]]]],["Indoor power meter","Indoor power meter",[["Gen 1/2","Gen 1/2",[]],["Gen 3/3.1","Gen 3/3.1",[]],["Gen 3 Alloy","Gen 3 Alloy",[]]]],["Console","Console",[["SIC1","SIC1",[]],["SIC2","SIC2",[]]]],["Pedals","Pedals",[["Dual-sided","Dual-sided",[]],["SP2","SP2",[]],["SP3","SP3",[]],["SP4","SP4",[]]]]]" data-selected-choices = "null" data-nested-levels = "[{"id":11000001535,"label":"Product type (Commercial)","label_in_portal":"Product type","name":"cf_product_type292109_102642","level":2,"field_type":"nested_child"}]" data-placeholder = "" data-required-field = "false" aria-describedby = "helpdesk_ticket_custom_field_cf_product_category_commercial_102642-error-message" > <option value>Choose...</option> <option data-custom-properties='{"id": ""}' value="Indoor bike"> Indoor bike </option> <option data-custom-properties='{"id": ""}' value="Indoor power meter"> Indoor power meter </option> <option data-custom-properties='{"id": ""}' value="Console"> Console </option> <option data-custom-properties='{"id": ""}' value="Pedals"> Pedals </option> </select> <div class="invalid-feedback helpdesk_ticket_custom_field_cf_product_category_commercial_102642" id="helpdesk_ticket_custom_field_cf_product_category_commercial_102642-error-message"></div> </div> <div class="child_field ps-18"></div> </div> <div class="form-group "> <label for="helpdesk_ticket_custom_field_cf_club_or_company_name135136_102642" class=" form-label"> Club or Company name: </label> <input type="text" class="form-control " id="helpdesk_ticket_custom_field_cf_club_or_company_name135136_102642" placeholder="" name="helpdesk_ticket[custom_field][cf_club_or_company_name135136_102642]" aria-describedby = "helpdesk_ticket_custom_field_cf_club_or_company_name135136_102642-error-message" > <div class="invalid-feedback helpdesk_ticket_custom_field_cf_club_or_company_name135136_102642" id="helpdesk_ticket_custom_field_cf_club_or_company_name135136_102642-error-message"></div> </div>
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