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Africa
Asia
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North America
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Stages Power Meter
Smart Bike
Stages Cycling App
Stages Dash
Stages Cloud and Flight
Commercial Indoor Bikes
General
<div class="control-group ticket_section"> <label class=" control-label cf_serial_number_102642-label " for="helpdesk_ticket_cf_serial_number_102642">Serial # (located under battery, example: 0012414001)</label> <div class="controls "> <input class=" text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_serial_number_102642]" id="helpdesk_ticket_custom_field_cf_serial_number_102642" /> </div> </div>
<div class="control-group ticket_section"> <label class=" control-label cf_serial_102642-label " for="helpdesk_ticket_cf_serial_102642">Bike Serial #: </label> <div class="controls "> <input class=" text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_serial_102642]" id="helpdesk_ticket_custom_field_cf_serial_102642" /> </div> </div> <div class="control-group ticket_section"> <label class=" control-label cf_firmware_initial_sb_102642-label " for="helpdesk_ticket_cf_firmware_initial_sb_102642">Bike Firmware: </label> <div class="controls "> <select class=" dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_firmware_initial_sb_102642]" id="helpdesk_ticket_custom_field_cf_firmware_initial_sb_102642"><option value="">...</option> <option data-id="11000229082" value="1.12.0">1.12.0</option> <option data-id="11000227059" value="1.11.2">1.11.2</option> <option data-id="11000227060" value="1.11.1">1.11.1</option> <option data-id="11000224184" value="1.11.0">1.11.0</option> <option data-id="11000221681" value="1.10.3">1.10.3</option> <option data-id="11000219476" value="1.10.2">1.10.2</option> <option data-id="11000219477" value="1.10.1">1.10.1</option> <option data-id="11000218719" value="1.10.0">1.10.0</option> <option data-id="11000213312" value="1.9.2">1.9.2</option> <option data-id="11000213313" value="1.9.1">1.9.1</option> <option data-id="11000213314" value="1.8.3">1.8.3</option> <option data-id="11000213315" value="1.8.2">1.8.2</option> <option data-id="11000213316" value="1.8.1">1.8.1</option> <option data-id="11000194878" value="1.8.0">1.8.0</option> <option data-id="11000194206" value="1.6.0">1.6.0</option> <option data-id="11000194830" value="1.5.1">1.5.1</option></select> </div> </div>
<div class="control-group ticket_section"> <label class=" control-label cf_operating_system_102642-label " for="helpdesk_ticket_cf_operating_system_102642">Operating system</label> <div class="controls "> <select class=" dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_operating_system_102642]" id="helpdesk_ticket_custom_field_cf_operating_system_102642"><option value="">...</option> <option data-id="11000276604" value="iOS">iOS</option> <option data-id="11000276605" value="Android">Android</option> <option data-id="11000276606" value="Web">Web</option></select> </div> </div>
<div class="control-group ticket_section"> <label class=" control-label cf_dash_item_102642-label " for="helpdesk_ticket_cf_dash_item_102642">Dash product</label> <div class="controls nested_field "> <select class=" nested_field section_field" id="helpdesk_ticket_custom_field_cf_dash_item_102642_11000087666" name="helpdesk_ticket[custom_field][cf_dash_item_102642]"><option value="">...</option> <option value="Dash">Dash</option> <option value="Dash mount">Dash mount</option> <option value="Dash accessory">Dash accessory</option></select><div class="level_2"><label class="">Model / SKU</label><select class=" nested_field section_field" id="helpdesk_ticket_custom_field_cf_model_sku_102642_11000087666" name="helpdesk_ticket[custom_field][cf_model_sku_102642]"><option value="">...</option> </select></div><script> //<![CDATA[ jQuery('#helpdesk_ticket_custom_field_cf_dash_item_102642_11000087666').nested_select_tag({"data_tree":[["Dash","Dash",[["Dash L200 941-0050","Dash L200 941-0050",[]],["Dash M200 941-0051","Dash M200 941-0051",[]],["Dash L50 941-0003","Dash L50 941-0003",[]],["Dash M50 941-0004","Dash M50 941-0004",[]],["Dash L10 941-0002","Dash L10 941-0002",[]],["Dash 1 941-0001","Dash 1 941-0001",[]]]],["Dash mount","Dash mount",[["Out front mount 941-0017","Out front mount 941-0017",[]],["MTB mount 941-0018","MTB mount 941-0018",[]],["Tri mount 941-0019","Tri mount 941-0019",[]],["Integrated 2-bolt 941-0020","Integrated 2-bolt 941-0020",[]],["Integrated Envy 941-0029","Integrated Envy 941-0029",[]],["Anywhere mount 941-0022","Anywhere mount 941-0022",[]],["Top cap mount 941-0023","Top cap mount 941-0023",[]],["Lower Blendr mount 941-0021","Lower Blendr mount 941-0021",[]],["Upper Blendr mount 941-0027","Upper Blendr mount 941-0027",[]],["GoPro adapter 941-0024","GoPro adapter 941-0024",[]]]],["Dash accessory","Dash accessory",[["HRM1 941-0010","HRM1 941-0010",[]],["HRM2 941-0034","HRM2 941-0034",[]],["Speed 941-0011","Speed 941-0011",[]],["Cadence 941-0012","Cadence 941-0012",[]]]]],"initValues":null,"disable_children":false,"include_blank":"...","selected":null,"pl_value_id":"11000087666","subcategory_id":"helpdesk_ticket_custom_field_cf_model_sku_102642_11000087666"}); //]]> </script> </div> </div> <div class="control-group ticket_section"> <label class=" control-label dash_serial_102642-label " for="helpdesk_ticket_dash_serial_102642">Dash Serial #</label> <div class="controls "> <input class=" text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][dash_serial_102642]" id="helpdesk_ticket_custom_field_dash_serial_102642" /> </div> </div>
<div class="control-group ticket_section"> <label class=" control-label cf_production_down_102642-label " for="helpdesk_ticket_cf_production_down_102642">Production Down</label> <div class="controls "> <select class=" dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_production_down_102642]" id="helpdesk_ticket_custom_field_cf_production_down_102642"><option value="">...</option> <option data-id="11000258211" value="Cannot Run Class">Cannot Run Class</option></select> </div> </div> <div class="control-group ticket_section"> <label class=" control-label cf_product_type_102642-label " for="helpdesk_ticket_cf_product_type_102642">Product Type</label> <div class="controls nested_field "> <select class=" nested_field section_field" id="helpdesk_ticket_custom_field_cf_product_type_102642_11000276562" name="helpdesk_ticket[custom_field][cf_product_type_102642]"><option value="">...</option> <option value="Stages Flight studio">Stages Flight studio</option> <option value="Stages Flight web">Stages Flight web</option> <option value="Stages Flight mobile app">Stages Flight mobile app</option> <option value="Flight Control app">Flight Control app</option> <option value="Stages Studio Lite/Pro/Pro+">Stages Studio Lite/Pro/Pro+</option> <option value="Stages Studio+">Stages Studio+</option> <option value="Stages Solo">Stages Solo</option> <option value="Les Mills">Les Mills</option></select><div class="level_2"><label class="">Product Detail</label><select class=" nested_field section_field" id="helpdesk_ticket_custom_field_cf_product_detail_102642_11000276562" name="helpdesk_ticket[custom_field][cf_product_detail_102642]"><option value="">...</option> </select></div><script> //<![CDATA[ jQuery('#helpdesk_ticket_custom_field_cf_product_type_102642_11000276562').nested_select_tag({"data_tree":[["Stages Flight studio","Stages Flight studio",[]],["Stages Flight web","Stages Flight web",[]],["Stages Flight mobile app","Stages Flight mobile app",[]],["Flight Control app","Flight Control app",[["Android","Android",[]],["iOS","iOS",[]]]],["Stages Studio Lite/Pro/Pro+","Stages Studio Lite/Pro/Pro+",[]],["Stages Studio+","Stages Studio+",[]],["Stages Solo","Stages Solo",[]],["Les Mills","Les Mills",[]]],"initValues":null,"disable_children":false,"include_blank":"...","selected":null,"pl_value_id":"11000276562","subcategory_id":"helpdesk_ticket_custom_field_cf_product_detail_102642_11000276562"}); //]]> </script> </div> </div> <div class="control-group ticket_section"> <label class=" control-label cf_club_or_company_name5974_102642-label " for="helpdesk_ticket_cf_club_or_company_name5974_102642">Club or Company name</label> <div class="controls "> <input class=" text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_club_or_company_name5974_102642]" id="helpdesk_ticket_custom_field_cf_club_or_company_name5974_102642" /> </div> </div>
<div class="control-group ticket_section"> <label class=" control-label cf_product_category_commercial_102642-label " for="helpdesk_ticket_cf_product_category_commercial_102642">Product category</label> <div class="controls nested_field "> <select class=" nested_field section_field" id="helpdesk_ticket_custom_field_cf_product_category_commercial_102642_11000276561" name="helpdesk_ticket[custom_field][cf_product_category_commercial_102642]"><option value="">...</option> <option value="Indoor bike">Indoor bike</option> <option value="Indoor power meter">Indoor power meter</option> <option value="Console">Console</option> <option value="Pedals">Pedals</option></select><div class="level_2"><label class="">Product type</label><select class=" nested_field section_field" id="helpdesk_ticket_custom_field_cf_product_type292109_102642_11000276561" name="helpdesk_ticket[custom_field][cf_product_type292109_102642]"><option value="">...</option> </select></div><script> //<![CDATA[ jQuery('#helpdesk_ticket_custom_field_cf_product_category_commercial_102642_11000276561').nested_select_tag({"data_tree":[["Indoor bike","Indoor bike",[["SC1","SC1",[]],["SC2","SC2",[]],["SC3","SC3",[]],["Solo or Les Mills","Solo or Les Mills",[]],["Other","Other",[]]]],["Indoor power meter","Indoor power meter",[["Gen 1/2","Gen 1/2",[]],["Gen 3/3.1","Gen 3/3.1",[]],["Gen 3 Alloy","Gen 3 Alloy",[]]]],["Console","Console",[["SIC1","SIC1",[]],["SIC2","SIC2",[]]]],["Pedals","Pedals",[["Dual-sided","Dual-sided",[]],["SP2","SP2",[]],["SP3","SP3",[]],["SP4","SP4",[]]]]],"initValues":null,"disable_children":false,"include_blank":"...","selected":null,"pl_value_id":"11000276561","subcategory_id":"helpdesk_ticket_custom_field_cf_product_type292109_102642_11000276561"}); //]]> </script> </div> </div> <div class="control-group ticket_section"> <label class=" control-label cf_club_or_company_name135136_102642-label " for="helpdesk_ticket_cf_club_or_company_name135136_102642">Club or Company name: </label> <div class="controls "> <input class=" text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_club_or_company_name135136_102642]" id="helpdesk_ticket_custom_field_cf_club_or_company_name135136_102642" /> </div> </div>
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