Troubleshooting Help

Having an issue with your Stages? Please check out some of the following topics to see if there is a solution.

What will happen if the battery dies on one side of my Stages Power LR power meter?
When using a Stages Power LR unit, the left side serves as the main unit, with the right side sending signals to the left. If the battery dies on one side, ...
Mon, 15 Jan, 2018 at 5:08 PM
Enabling the Gyroscope
Every Gen 3 Stages Power meter has a built in gyroscope in addition to the accelerometer used to measure cadence. Within normal use, the gyroscope is not ne...
Fri, 6 Mar, 2020 at 2:12 PM
My temperature readings don't match on my LR power meter
When performing a zero reset on a left/right Stages Power meter in the Stages Power app, you will notice you receive separate values for ADC and temperature...
Fri, 6 Mar, 2020 at 2:13 PM
How can I check my firmware version if I do not have the StagesPower app?
The StagesPower app is currently the only way to update the firmware on a Stages Power meter, however it is possible to check your firmware version without ...
Fri, 17 Jan, 2020 at 12:42 PM
I've installed my Stages Power meter and it won't register a cadence or power in the work stand?
  Your Stages Power meter will not display a cadence or wattage unless a force is applied to the pedal. If you pedal your bicycle in the work stand i...
Thu, 25 Dec, 2014 at 1:24 PM
I can't get my power meter to calibrate
If your power meter is unable to calibrate, please select which related topic most closely describes what you are experiencing in order to help find a solut...
Fri, 17 Jan, 2020 at 12:54 PM
Which battery cover or o-ring do I need for my power meter?
Stages Power Gen 2 and Gen 3 meters utilize the same battery cover and o-ring size, while our original Gen 1 power meters use a different style co...
Fri, 17 Jan, 2020 at 12:44 PM
My Edge 500 is hanging on the calibration screen
The Garmin Edge 500 is unable to finish calibrating or may be very slow to calibrate if it is still searching for other non-paired sensors. This will happen...
Fri, 17 Jan, 2020 at 12:35 PM
Firmware Update Cancelled
When checking for firmware updates in the StagesPower iOS app, it is possible to encounter this error: Firmware Update Cancelled. Sorry! Unable to update...
Fri, 17 Jan, 2020 at 12:36 PM
I can't install or use the mobile app
Here are the most common issues experienced when trying to install and use our mobile app, StagesPower (Link: Android / iOS).  Related: I can't fin...
Fri, 17 Jan, 2020 at 12:35 PM