Troubleshooting Help

Having an issue with your Stages? Please check out some of the following topics to see if there is a solution.

I can't find my power meter on the Stages Power app
If you are having issues connecting your smart phone to your Stages Power meter, there are a couple likely causes to eliminate to troubleshoot the issue and...
Wed, 11 Oct, 2017 at 9:11 AM
What will happen if the battery dies on one side of my Stages Power LR power meter?
When using a Stages Power LR unit, the left side serves as the main unit, with the right side sending signals to the left. If the battery dies on one side, ...
Mon, 15 Jan, 2018 at 5:08 PM
I can't get my power meter to calibrate
If your power meter is unable to calibrate, please select which related topic most closely describes what you are experiencing in order to help find a solut...
Thu, 16 Jul, 2015 at 3:37 PM
My Edge 500 is hanging on the calibration screen
The Garmin Edge 500 is unable to finish calibrating or may be very slow to calibrate if it is still searching for other non-paired sensors. This will ...
Mon, 13 Jul, 2015 at 3:06 PM
Which battery cover or o-ring do I need for my power meter?
Stages Power Gen 2 and Gen 3 meters utilize the same battery cover and o-ring size, while our original Gen 1 power meters use a different style co...
Mon, 26 Mar, 2018 at 1:41 PM
Firmware Update Cancelled
When checking for firmware updates in the StagesPower iOS app, it is possible to encounter this error: Firmware Update Cancelled. Sorry! Unable to update...
Wed, 5 Dec, 2018 at 8:44 AM
I can't install or use the mobile app
Here are the most common issues experienced when trying to install and use our mobile app, StagesPower (Link: Android / iOS).  Related: I can'...
Mon, 13 Jul, 2015 at 3:34 PM