Power meter troubleshooting

Having an issue with your Stages Power meter? Please check out some of the following topics to see if there is a solution.

I'm experiencing short battery life
TABLE OF CONTENTS Issue Explanation Before troubleshooting Check power meter firmware Troubleshooting Power meter storage conditions Check the bat...
Thu, 16 Mar, 2023 at 12:00 PM
I'm experiencing drop outs in my power readings
Issue Your head unit is intermittently displaying 0 or -- W while you are still pedaling.  Dropped power readings can result in lower average power reading...
Mon, 27 Feb, 2023 at 1:52 PM
My zero offset value changed. How do I know if it's correct?
The Stages Power meter zero offset or calibration value is the point at which your power meter interprets the crank to have zero weight on it. When you cali...
Tue, 7 Mar, 2023 at 3:47 PM
I'm not getting any readings from my Stages Power meter
TABLE OF CONTENTS Issue Before troubleshooting Troubleshooting Confirm pairing Verify ANT+ ID Disconnect other Bluetooth devices Perform a zero rese...
Wed, 22 Feb, 2023 at 2:50 PM
Which battery cover or o-ring do I need for my power meter?
TABLE OF CONTENTS Stages Power Gen 1 Stages Power Gen 2 / Gen 3 Stages SB20 and right-side power meters Requesting replacement parts   Identif...
Fri, 27 Jan, 2023 at 9:37 AM
How to use a magnet to correct cadence
Gen 3 Stages Power meters have two additional features that can be utilized for improved cadence readings in less common riding situations, gyroscope featur...
Tue, 10 Aug, 2021 at 3:36 PM
What do I do if my battery cover is broken? (Gen 1)
Note: This article refers to the battery cover for our first-generation power meters, as pictured below. If you're not sure if this is the correct batte...
Wed, 22 Feb, 2023 at 2:41 PM
I can't get my power meter to pair or connect (Existing Unit)
This topic is intended for existing power meters that have worked previously but are now unable to connect. For new power meter setup issues, click here.  ...
Thu, 1 Dec, 2022 at 9:56 AM
I can't get my power meter to pair (New Power Meter)
If you are installing and pairing your Stages Power meter for the first time and are having trouble, please see the following subtopics to help find a solut...
Thu, 1 Dec, 2022 at 9:57 AM
I'm getting an error or failure when I calibrate
If you are unable to calibrate your power meter due to an error message or error code within the head unit, please see the following instructions to help de...
Thu, 4 May, 2023 at 1:14 PM