Unauthorized user prompt when pairing to a Stages Dash

If you are seeing an "unauthorized user" prompt on Stages Cycling app, follow these steps: 

1. If paired to the app, remove the Dash from the app by selecting the 3 dots in the upper right corner and selecting Forget Dash. 
2. On the Dash device, reset the User ID by going to Connections > Phone > Reset User ID. 
   
3. Re-attempt pairing with the Stages Cycling app.

 If that does not work, submit a support ticket.