The Zwift desktop application utilizes your computer's internal Bluetooth connection (or an external ANT+ or Bluetooth dongle) to connect to your sensors. Due to various possible hardware and software compatibility bugs, it may not always correctly connect to your sensors, including the StagesBike.  In order to allow for an interruption free experience, we recommend also downloading and installing the Zwift Companion app as an alternate method of connecting your StagesBike, should you encounter issues pairing directly through your computer. 

Download the Zwift Companion app in the Google Play Store or iOS app store

To connect sensors using Zwift Companion: 

  1. Open Zwift on your computer and log in. 

  2. On the pairing screen on the computer, click the settings icon in the top right of the window and select “Zwift Companion App”.

  3. Check that your mobile device is connected to the same WiFi network as your computer. If you are not connected to WiFi, the companion app will not be able to pair your sensors. 

  4. Open the app and log in to the same account as you did on the computer.

  5. The app will immediately go to the pair sensors page and allow you to pair your sensors via your mobile device.

For additional help, check out Zwift's  article: Using the Zwift Companion App.